PakRummy Privacy Policy — How We Protect Your Personal Data

PakRummy is an online gaming and sports betting platform serving players in Pakistan, accessible at pakrummy.bio. When this Privacy Policy refers to "PakRummy", "we", "us" or "our", it means the PakRummy platform and the team that operates it.

PakRummy is the data controller in respect of your personal information — meaning we are responsible for deciding how and why your data is collected and used. If you have any questions about how PakRummy handles your data, you can contact us at any time using the details in Section 14 of this policy.

PakRummy collects the following categories of personal data from players:

Registration & Identity Data

• Full name as it appears on your identity document
• Date of birth (to verify you are aged 18 or above)
• Pakistani mobile number (used as primary account identifier)
• Email address (optional — used for account communications if provided)
• City or region of residence within Pakistan

Financial & Transaction Data

• Payment method identifiers (Easypaisa account number, JazzCash number, bank account reference — never full card numbers)
• Deposit amounts, dates and transaction reference numbers
• Withdrawal requests, amounts and processing records
• Betting history — games played, stakes, outcomes, running balance

Technical & Usage Data

• Device type and operating system (mobile model, Android/iOS version)
• Browser type and version
• IP address and approximate geographic location
• Session duration and page interaction patterns on PakRummy
• Game session logs including timestamps and outcomes

Communications Data

• Records of live chat and email communications with PakRummy support
• Dispute submissions and responses
• Responsible gaming self-assessment responses (if provided voluntarily)

PakRummy collects personal data through the following means:

• Registration form: When you create a PakRummy account, you provide your name, mobile number and date of birth directly.
• Deposits and withdrawals: When you make a payment transaction on PakRummy, financial data is passed to us by the payment processor to confirm the transaction and credit your account.
• Platform use: Technical and usage data is collected automatically when you interact with the PakRummy platform — by cookies, server logs and session tracking tools.
• Customer support interactions: When you contact PakRummy via live chat or email, we record the content of those communications to resolve your query and maintain a service record.
• Verification processes: If PakRummy requests identity verification, we may collect copies of identity documents temporarily for verification purposes.

PakRummy uses personal data only for the purposes listed below. We do not use data for any purpose not described in this policy.

Where PakRummy relies on your consent to use data — specifically for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of any prior processing. See Section 12 for marketing opt-out details.

PakRummy shares personal data only with the following categories of third party, and only to the extent necessary to provide our services:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay and banking partners receive payment identifiers and transaction amounts to process deposits and withdrawals. These parties are bound by their own data protection obligations and do not receive more information than is needed to process the transaction.
• Identity verification services: Where PakRummy requests identity verification, a specialised third-party verification service may process your identity document. This processing is temporary and subject to strict data handling requirements.
• Technology infrastructure providers: PakRummy's platform runs on cloud infrastructure and uses third-party security and analytics tools. These providers process data only on PakRummy's instruction and are contractually prohibited from using it for any other purpose.
• Regulatory or legal authorities: PakRummy will disclose personal data to government authorities, law enforcement or regulatory bodies when legally required to do so. We will notify you of any such disclosure where permitted by law.

PakRummy does not share personal data with:

• Advertising networks or data brokers
• Other gaming platforms or competitors
• Any party for the purpose of direct marketing by that third party

Payment security is handled with particular care on PakRummy because it directly affects your financial wellbeing. Here is how PakRummy manages payment-related data:

• PakRummy does not store full card numbers, CVV codes or online banking passwords. These are handled entirely by certified payment processors who operate under their own security frameworks.
• When you deposit via Easypaisa or JazzCash, PakRummy receives a transaction confirmation and a reference ID — not your full mobile wallet credentials.
• Withdrawal requests are processed to the payment method on record for your account. This is a security measure to prevent funds being redirected to an unauthorised account.
• All financial transaction records are retained for a minimum of five years to comply with applicable anti-money laundering and financial regulations. This is a legal requirement and cannot be altered on player request.

PakRummy uses cookies and similar technologies on its platform. A cookie is a small text file placed on your device when you visit pakrummy.bio. Cookies help us keep you logged in, remember your preferences and understand how the platform is being used so we can improve it.

Types of cookies PakRummy uses:

• Essential cookies: Required for the platform to function — including session management (keeping you logged in), security tokens and payment flow management. These cannot be disabled without breaking platform functionality.
• Preference cookies: Remember settings you choose such as language preference and notification settings so you don't have to re-enter them on each visit.
• Analytics cookies: Anonymised data about which pages are visited, how long sessions last and which features are used most. This helps PakRummy improve the platform. No personally identifiable information is passed to analytics systems.

PakRummy does not use advertising cookies or any tracking technology that follows you across third-party websites. The cookies on pakrummy.bio are limited to those needed to operate and improve the PakRummy platform itself.

You can manage cookie preferences in your browser settings. Blocking essential cookies will affect platform functionality — you may find yourself logged out more frequently or unable to complete payment flows.

PakRummy retains personal data for the following periods unless a longer period is required by law:

• Account and identity data: Retained for the duration of your account plus 5 years after account closure. This period is required for fraud prevention and legal compliance purposes.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction. This is a legal requirement under applicable financial regulations.
• Betting history: Retained for 3 years from the date of the bet. Used for dispute resolution and responsible gaming monitoring.
• Customer support records: Retained for 2 years from the date of the final communication in a given support thread.
• Technical/session logs: Retained for 12 months on a rolling basis, then automatically deleted.
• Marketing preference data: Retained until you withdraw consent or request deletion.

Where data is no longer needed for any of the above purposes, PakRummy permanently deletes it or anonymises it so that it cannot be attributed to any individual. Anonymised, aggregated data (e.g., overall platform usage statistics) may be retained indefinitely as it no longer constitutes personal data.

As a PakRummy player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact PakRummy support with your request — we will respond in writing within 48 hours.